Philosophy and Approach to Scholarship

The rapid technological advances in the last few decades have created opportunities for value creation through digitization. Information is now a core component of production processes, enabling new value chains and innovative partnerships. On the supply side, information goods are being dematerialized, restructured, and distributed at negligible costs. On the demand side, consumers are collaborating in the design of product and services, through personalization and the exchange of opinions in online communities. Industries are radically transformed through new products, services and business models that exploit the emerging digital technologies, platforms and infrastructure.

Firms in their attempt to adapt to these opportunities have been investing in information technology and leveraging these investments to create and sustain competitive market positions. Digital strategy has become a core competence for organizations. Understanding the transformative potential of existing and emerging technologies, the challenges in facilitating the adoption and assimilation of technological innovations and in transforming the organization and markets using these innovations and, the challenges in gaining value from investments in these technologies are central issues facing senior executives today. Accordingly, it is the study of the mechanisms through which digital technology creates value for firms and the mechanisms to facilitate the effective design, development, assimilation and use of information systems within and across organizations that forms the long-term intellectual goal for me.

My research in some of these areas has been funded by grants from the National Science Foundation, Ministry of Education, Singapore, John Broadbent Endowment for Research in Entrepreneurship and Pontikes Center for the Management of Information. Cumulatively, this research program has resulted in:

  • 35 journal articles most of which in top-tier journals, over 130 publications in the refereed proceedings and abstracts of national and international conferences and workshops.
  • 4 papers that are currently under review in leading academic journals
  • Several working papers that are in different stages of completion
  • Approximately, $450,000 in funding from the National Science Foundation, and S$225,500 from the Ministry of Education, Singapore.
  • $60,000 in funding from industry
  • 6 internal grants amounting to approximately $17,000

Major Research Themes

  • Information technology impacts on firm performance, IT and competitive dynamics.
  • B2B electronic markets, value networks, supply chain management
  • Innovation diffusion and assimilation, managing breakthrough innovations
  • Managing software development, outsourcing

Research Impact

  • Citation Count: 4196, Source: Google Scholar, Janauary 2019
  • H Index: 26
  • i10 Index: 41

Journal Publications

  1. T. Ravichandran, Simona Giura (2018) Knowledge Transfers in Alliances: Exploring the Facilitation Role of Information Technology, In Print, Information Systems Research, Articles in Advance, pp. 1–19, August 2019
  2. Choi, B, T. Ravichandran, Gina OConnor Organizational Conservatism, Strategic Human Resource Management and Breakthrough Innovation, in Print, IEEE Transactions on Engineering Management, June 2018.
  3. T. Ravichandran (2017) Exploring the Relationships between IT Competence, Innovation Capacity and Organizational Agility, Journal of Strategic Information Systems, 27:1, 22-42, March 2018.
  4. T. Ravichandran, Shu Han, Sunil Mithas (2017) Mitigating Diminishing Returns to R&D: Exploring the Role of Information Technology in Firm Innovation, Information Systems Research, 28:4, 812-827, December 2017.
  5. Atapattu, M, Sedera, D, T. Ravichandran, V. Grover (2016) Customers’ View of Agility: The Expectation Confirmation Theory Perspective, Asia Pacific Journal of Information Systems, 26:1, 80-108.
  6. Yu Liu, T. Ravichandran (2015) Alliance Experience, IT-Enabled Knowledge Integration and Ex-ante Value Gains, Organization Science, 26:2, 511-530, March-April, 2015.
  7. KwangWook Gang, T. Ravichandran (2014) Exploring the Determinants of Knowledge Exchange in Virtual Communities, IEEE Transactions on Engineering Management, 61:1, 89-99, December, 2014.
  8. Atapattu, M, Sedera, D, T. Ravichandran (2014) Agility in Consumer Retail: Sense-Response Alignment Through the Eyes of the Customers, Australasian Journal of Information Systems, 18:2, 111-132, 2014.
  9. Shu Han, Jason Kuruzovich, T. Ravichandran (2013) Competing through Services: Service Migration of Information Technology Product Vendors, Journal of Management Information Systems, 29:4, 127-158, Spring 2013.
  10. Jason Kuruzovich, Shu Han, Nevena Koukova, T. Ravichandran (2013) Testing the Steve Jobs Hypothesis in a B2B Context: Will a Portfolio of Hierarchically Related Technology Products Improve Customer Outcomes?, Journal of Service Research, 16:3, 372-385.
  11. Dipanjan Chatterjee, T. Ravichandran (2013) Governance of Interorganizational Information Systems: A Resource Dependence Perspective, Accepted, Information Systems Research, 24:2, 261-278, June 2013.
  12. Ruben Mendoza, T. Ravichandran (2012) Effects of Firm Level and Community Level Factors on the Assimilation of Vertical Standards, International Journal of Services and Standards, 8:1, 1-23, 2012.
  13.   T. Ravichandran, Yu Liu (2011) Environmental Determinism and Strategic Choice: Exploring the Determinants of Information Technology Investment Strategy, Decision Science, 42:3, August 2011, 537-574.
  14. Cui, A, Zhao, M, T. Ravichandran (2011) Market Uncertainty and Dynamic New Product Launch Strategies: A Systems Dynamics Model, IEEE Transactions on Engineering Management, 58:3, August 2011, 530-550.
  15. Mendoza, R.A., Ravichandran, T. (2011). “Conditions Favoring the Introduction of Positive Switching Costs for Adopters of Abstract Compatibility Standards.” International Journal of Business Information Systems, 8:3, September 2011, 307-321
  16. Ruben Mendoza, T. Ravichandran (2010) An Empirical Evaluation of the Assimilation of Industry-Specific Data Standards Using Firm-Level and Community-Level Constructs, International Journal of Enterprise Information Systems, 6:2, 2010, 58-81.
  17. Lei Chi, T. Ravichandran, Goce Andrevski (2010) Digital Platforms, Network Structure and Competitive Actions, Information Systems Research, 21:3, 543-570, September, 2010. [This paper won the 2011 Best Published Paper in ISR Award and the Best Information Systems Publication Award from AIS].
  18. Ruben Mendoza, T. Ravichandran (2009) An Exploratory Analysis of the Relationship Between Organizational and Institutional Factors Shaping the Assimilation of Vertical Standards, Journal of IT Standards and Standardization Research, 9:1, 24-51.
  19. T. Ravichandran, Yu Liu, Shu Han, Iftekhar Hasan (2009) Complementarities between IT Investments and Firm Scope: An Empirical Investigation, Journal of Management Information Systems, 125:4, 205-240 Spring 2009.
  20. T. Ravichandran, Shu Han, Iftekhar Hasan (2009) Effects of Institutional Pressures on Information Technology Investments: An Empirical Investigation, IEEE Transactions on Engineering Management, 56:4, 677-691, November 2009.
  21. Gina O’Connor, T. Ravichandran, Daniel Robeson (2008) Risk Management through Learning: Management Practices for Radical Innovation Success, Journal of High Technology Management Research, 19, 70-82 August, 2008.
  22. Yu Liu, T. Ravichandran (2008) A Comprehensive Investigation on the Relationship between Information Technology Investments and Firm Diversification, Information Technology and Management, 9, 169-180, August 2008.
  23. T. Ravichandran, Somendra Pant, Dipanjan Chatterjee (2007) The Impact of Industry Structure and Product Characteristics on the Structure of B2B Vertical Hubs, IEEE Transactions on Engineering Management, 54:3, 506-521, August 2007. [This paper won the 2007 Best Paper Award Honorable Mention].
  24. T. Ravichandran (2005) Organizational Assimilation of Complex Technologies: An Empirical Study of Component Based Software Development, IEEE Transactions on Engineering Management, 52:2, 1-20, May 2005.
  25. T. Ravichandran, Chalermsak Lertwongsatien (2005) Impact of Information Systems Resources and Capabilities on Firm Performance: A Resource Based Perspective, Journal of Management Information Systems, 21:4, 237-276, Spring, 2005.
  26. Dipanjan Chatterjecc, T. Ravichandran (2004) Beyond Exchange Models: Understanding the Structure of B2B Information Systems, Information System and E-Business Management, 2:2, 169-186.
  27. T. Ravichandran, Arun Rai  (2003) A Structural Analysis of the Impact of Knowledge Creation and Knowledge Embedding on Software  Process Capability,  IEEE Transactions on Engineering Management, 50:3, 270-284, August 2003.
  28. T. Ravichandran, Marcus Rothenberger (2003) Black Box or White Box Reuse: The Impact of Component Markets on Software Reuse Strategies, Communications of the ACM, 46:8, 109-115, August, 2003.
  29. Sanjay Ahire, T. Ravichandran (2001) An Innovation Diffusion Model of TQM Implementation, IEEE Transactions on Engineering Management, 48:4, 445-464.
  30. T. Ravichandran (2000) Swiftness and Intensity of Administrative Innovation Adoption: An Empirical Investigation of TQM in Information Systems, Decision Sciences, 31:3, 1-30, Summer 2000.
  31. Somendra Pant, T. Ravichandran (2000) A Framework for Information Systems Planning for E-Business, Logistics Information Management, 14:1, 85-98.
  32. T. Ravichandran, Arun Rai (2000) Quality Management in Systems Development: An Organizational Systems Perspective, MIS Quarterly, 24:3, 381-415, September 2000.
  33. T. Ravichandran, Arun Rai (1999) Total Quality Management in Information Systems Development: Key Constructs and Relationships, Journal of Management Information Systems, 16:3, 119-155, Winter 1999.
  34. T. Ravichandran (1999) Software Reusability as Synchronous Innovation: A Test of Four Theoretical Models, European Journal of Information Systems, 8, 183-199.
  35. Arun Rai, T. Ravichandran, & Subhashish Sammadar (1998) How to Anticipate the Internet's Global Diffusion Communications of the ACM, 41:10, 97-106, October 1998.

Refereed Book Chapters

  1. Sharpe S., Huang D., Ravichandran T. Toward an Understanding of Consumer Feedback in the Online Environment: Does Managerial Participation Help? In: Obal M., Krey N., Bushardt C. (eds) Let us Get Engaged! Crossing the Threshold of Marketing's Engagement Era. Developments in Marketing Science: Proceedings of the Academy of Marketing Science, 2016.